Terms of Service

These Terms of Service (the “Agreement”) constitute a public offer of Julow LLC and an invitation to enter into an agreement on the conditions set out below.

The Agreement applies to the web application available at julow.app and to all related services. The current version is always accessible on this page.

“Service” — the Julow cloud platform for project, task, and team-collaboration management.

“Account” — the User’s profile created upon registration, containing identification data and configuration.

“Content” — any materials (texts, files, images, media, comments) that the User uploads, transmits, or stores within the Service.

Registration in the Service, ticking the “I accept the Terms and Privacy Policy” checkbox or any factual use of the Service constitutes full and unconditional acceptance of this Agreement pursuant to Art. 438 of the Civil Code of the Russian Federation.

If you do not agree with any provision of the Agreement, please do not use the Service.

Registration requires a valid e-mail address and a password.

The User undertakes to provide accurate data, maintain the confidentiality of the password and bear responsibility for any action performed from the Account.

The User shall notify the Service without delay of any unauthorised access to the Account.

We grant the User a non-exclusive, revocable, non-transferable licence to use the Service for personal or internal business purposes within the available functionality.

The User retains rights to their Content. By uploading Content, you grant the Service a limited right to process it solely to perform the services (storage, transmission, display in the interface).

Pursuant to Federal Law No. 149-FZ “On Information, Information Technologies and Information Protection”, the User shall not:

• post or distribute Content that calls for extremist or terrorist activity, incites hatred or enmity, or is otherwise prohibited by the law of the Russian Federation;
• violate exclusive rights of third parties, including rights to the results of intellectual activity and means of individualisation (Part IV of the Civil Code of the Russian Federation);
• use the Service to send spam, phishing, or to distribute malicious software;
• circumvent the Service’s security measures, reverse-engineer the code, or perform automated data collection without our prior written consent.

All exclusive rights to the Service, including software code, interface, trademarks and trade names, belong to Julow LLC and are protected under Part IV of the Civil Code of the Russian Federation and international treaties.

Use of the Service does not transfer any rights to the User other than the licence granted above.

The basic functionality of the Service is available on a free plan. Paid plans and their conditions are published on the official website.

Payments are processed under the procedure communicated upon enabling the relevant plan and in compliance with the consumer-protection legislation of the Russian Federation.

The Service is provided on an “as is” basis. To the extent permitted by law, we are not liable for lost profits, loss of data resulting from the User’s actions, or force-majeure events.

The aggregate liability of the Service to the User shall not exceed the amount actually paid by the User for the Service over the preceding six (6) months.

The Service may amend the Agreement by publishing a new version on this page. Continued use of the Service constitutes acceptance of the updated version.

The User may at any time delete the Account through the settings or by written request to the contact address.

This Agreement is governed by the law of the Russian Federation.

Disputes are first subject to a mandatory pre-trial (claim) procedure with a response period of 30 calendar days. Failing settlement, disputes are referred to the courts at the location of Julow LLC.

The Agreement is executed in Russian. Translations into other languages are provided for convenience only; in case of discrepancy the Russian version prevails.

Invalidity of individual provisions shall not affect the validity of the Agreement as a whole.